Privacy Policy

Last updated: April 28, 2026

Annabis operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a tailored shopping experience (collectively, the “Services”). Annabis uses the Shopify platform, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise interact with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be reasonably associated with you or another individual. Personal information does not include information that is collected anonymously or that has been deidentified so that it cannot be identified or reasonably associated with you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact Information including your name, address, billing address, shipping address, phone number, and email address.
Financial Information including credit and debit card numbers and financial accounts, payment card information, financial account information, transaction data, form of payment, payment confirmation, and other payment details.
Account Data including your username, password, security questions, preferences, and settings.
Transaction Information including the items you browse, put in your cart, add to a wish list, or purchase, return, exchange, or cancel, and your past transactions.
Communications with Us including information you include in communications with us, such as when you submit a customer support inquiry.
Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage Information including information about your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our website, and through cookies and similar technologies;
From our Service Providers including when we use them to enable certain technology and when they collect or process your personal information on our behalf;
From our Partners or other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Providing, Customizing, and Improving the Services. We use your personal information to provide you with the Services, including to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send you notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and to create a tailored shopping experience, such as by recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online ads for products or services in the Services or on other websites, including based on items you previously purchased or added to your cart and other activity in the Services.
Security and Fraud Prevention. We use your personal information to verify your account, ensure secure payments and shopping, detect, investigate, or take action regarding possible fraudulent, illegal, or harmful activities, protect public safety, and secure our Services. If you elect to use the Services and register for an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, respond to your requests, provide you with efficient service, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide marketing services and advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on where you reside, you may have the right to direct us not to share your information or display targeted ads and marketing to you based on your online activity across merchants and websites.
When you direct, request us to, or otherwise consent to our providing certain information to third parties, such as to ship you products or through the use of social media widgets or login integrations.
with our affiliates or otherwise within our corporate group.
in connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services to you. The information you provide to the Services will be transferred to and shared with Shopify and third parties, which may be located in countries other than where you reside, in order to provide and improve the Services to you. Additionally, in order for us to protect, grow, and improve our business, we use certain enhanced Shopify features that include data and information derived from your interactions with our store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, with other merchants, and with Shopify. In these instances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit Shopify’s Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information here: Link to Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found there. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. The inclusion of these links themselves does not imply any endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Data

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure during transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

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